
Financial Management Resources
Here in London, there are opportunities to better your own situation, and assist in the healthy development of your community, through “alternative economies”, or creative ways of applying your talents and benefiting from the talents of others.
Whether you are on Social Assistance or working for low wages, you are probably an expert at managing money. Do not let anyone tell you that you need budgeting advice, unless you feel it may be necessary. Many people on Social Assistance run out of money towards the end of the month, especially in a few-week month. It is through no fault of your own that Social Assistance or low wages are not enough to get you through. If you feel that you need professional financial counselling, do not be embarrassed. It is incredibly difficult to manage debts such as credit cards and loans with little to no extra funds.
Listed below is information on savings plans, credit counselling, collection agencies, credit ratings, bankruptcy, income taxes, and retiring on low income.
Watch & Learn
We want to empower you by making financial literacy resources free and easy to access. Sign up on our Updates and Current Events page for our workshops to join us live!
VIDEO: Benefits of Saving in a RESP (Recorded February 2022)
A workshop about Registered Educational Savings Plans (RESPs), including what an RESP is and how to open one for your child(ren).
Download the FREE companion booklet below to get the most out of this workshop.
VIDEO: How to Access Low-Cost Internet Services (Recorded May 2021)
An informative workshop hosted by LIFE*SPIN’s previous Community Advocate, Leia Beland. Watch the workshop to learn important information about accessing affordable internet!
VIDEO: Ontario Greensaver Energy Affordability Program (Recorded June 2021)
A workshop hosted by specialist Michael Tomassi of Greensaver about how to access energy supports. Learn what you might be able to receive, depending on eligibility and the existing equipment within your home.
Examples include: Faucet aerators (kitchen and bath), energy-efficient refrigerator, window air conditioner, and more!
NOTE: This workshop was recorded in June 2021.
VIDEO: How to Access Financial Resources (Recorded April 2021)
A workshop hosted by LIFE*SPIN’s previous Community Advocate, Leia, in April 2021. Learn how to access financial resources when you need it most.
Savings Plans
LIFE*SPIN has developed an educational information program for clients who would benefit most from the simplified information on how to build a more secure financial future. We have produced an easy-to-read publication for both the Registered Education Savings Plan and the Registered Disability Savings Plan. LIFE*SPIN’s RESP Information Booklet covers who can get one, how to get one, and the advantages of the plans.
Learn more about our Money Smarts Program.
Empower Yourself With Knowledge
If you want more help with budgeting and saving, LIFE*SPIN offers additional financial education programming on how to build a more secure financial future, including post-secondary education savings.
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If you are unable to pay your credit card debts, if cheques bounce, or you can’t pay your loans and it is impossible to pay the full amount all at once to a collection agency, write a letter to the agency, explaining why, and offer some alternative schedules of repayment. They may review your case every 6 months to see if you can arrange to pay in full.
If they refuse to take monthly payments, call the business to which you owe money, and explain. Collection agencies may not pass along the option of monthly payments to them, but the businesses can enforce the creditor to accept monthly payments.
If you feel that you are being treated unfairly by a collection agency, ask to speak to the manager. If you are still not satisfied, file your complaint, in writing, with the nearest Consumer Services Bureau.
The Collection Agencies Act sets out a code of ethics for Ontario’s collection agencies. The regulations stipulate that collection agencies cannot:
Try to collect a debt without first notifying you, in writing, at the last known address they have been assigned to your account
Initiate legal action on the collection of a debt without first notifying you and obtaining the creditor’s written permission
Contact your friends, employer, relatives, or neighbours for information other than your telephone number or address
Call or visit your home frequently (This is harassment.)
The above information is from the Consumer’s Guide to Collection Agencies, which can be obtained for free from:
Ministry of Government and Consumer Services
P.O. Box 5600, Main Floor
80 Dundas St., London, Ont. N6A 1E7
Phone: +15196603000
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Credit Bureaus are private companies that serve retailers, landlords, lending banks, trust companies etc., by providing them with information about your credit record. This information may be used to verify and access your credit rating.
The rating system goes from R-1 (the best) to R-9 (the worst). More information is available from the Ministry of Consumer and Commercial Relations.
Many circumstances and situations can affect your credit rating:
Unpaid bills
Bounced Cheques
Having no credit history (i.e. loans or debts paid off, or paid regularly)
Inconsistent employment history
If you want to check your own credit rating, contact Equifax Canada Inc. at their toll free number: 1-800-465-7166
Ministry of Consumer and Commercial Relations
P.O. Box 5600, Main Floor80 Dundas St., London, Ont. N6A 1E7
Phone: 519-660-3000
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There is a “last resort” measure. If the situation is such that there is no possibility of paying your debts, bankruptcy may be an option. There are a number of bankruptcy trustees listed in the yellow pages who offer free initial consultations.
Do not be afraid to ask questions. It is your life and you have a right to make an informed decision about your finances. If you are considering declaring bankruptcy, do not be too hard on yourself. Large corporations and businesses often find themselves in the same situation.
Important points to consider before filing for bankruptcy:
· A bankruptcy trustee will charge roughly $1800 to handle your bankruptcy case. A payment plan can often be arranged. Until this fee is paid, you debt will not be discharged.
· You will most likely lose your income tax and GST rebates for a period of time, depending on individual circumstances.
· If you own your home, you may not have to sell it
· Bankruptcy will destroy your credit rating for seven years
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Ontario Renovates applications are open, until the funds are fully allocated.
Financial Assistance Options:
A one-time grant up to $5,000 for home accessibility modifications.
A one-time forgivable loan up to $15,000 for home repairs. The grant/loan does not have to be repaid, provided that the Homeowner agrees to continue to occupy the dwelling for at least 6 months, commencing on the first day of the month after the final payment is issued for home accessibility modifications. The Homeowner agrees to a forgivable loan with the loan forgiven at a prorated rate over 10 years for home repairs.
Who is eligible?
Seniors 60 years or older
Persons with disabilities
Families with household member(s) who is a senior or person with a disability may be eligible, if property value and income criteria are also met.
Ontario Renovates has other Housing Programs and Services, including programs for Landlords/Tenants.
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Social Assistance Benefits (OW) is not a taxable income. However, if you are working and receive a top-up from OW, your wages are taxable income.
People receiving a top-up from OW will not actually pay income tax on their employment income if it does not exceed the basic income tax exemption of the current fiscal year. In any case, you must file a tax return declaring your income.
If you are a low-wage earner, and too much tax is deducted from your wages, you can have the amount of the deduction reduced. A form called TD1 (E) is available at Revenue Canada, or from your employer. On this form, you and your employer can calculate how much income tax (if any) you will be required to pay. Tax forms for this and prior years are available at Revenue Canada.
If you need help filling the income tax form, Revenue Canada offers a volunteer tax service that operates during the regular tax season. Outside the regular tax season, you may contact LIFE*SPIN, to make an appointment with our Community Volunteer Income Tax Program for up to 10 years of back filing for your taxes.
Revenue Canada
451 Talbot St., London, Ont. N6A 5E5
Phone: 1-800-959-8281
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Open Policy Ontario, a social policy consultancy of John Stapleton, provides an extensive document on how to plan for retirement on low-income. Open Policy Ontario’s website has more information and translations of the package in French, Gujarati, and Simple Traditional Chinese.
PDF Download: Low Income Retirement Planning (Updated Jan 2025)
PDF Download: The Council on Aging of Ottawa - Low Income Retirement in Canada (July 2024)
If you are a single mom that is considering going back to school, this is an educational scholarship valued at $1,500 that you can apply to. Applications are due in the beginning of September every year.